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Resolved Issue: Customer Service Systems issues

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Posted 19 January 2010 - 10:20 AM

Update 14:00 19/01/2010

We can confirm this issue is now resolved.

We apologise for any inconvenience caused during this time.

Many thanks
Vodafone Operations

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Update 11:20 19/01/2010:

It has been confirmed that these issues are affecting some of our online services also. Technicians are still
investigating at the highest priority, we do apologise for the inconvenience.

Many thanks
Vodafone Operations

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Some of our Mobile Customer Service Representatives are currently experiencing system issues and may not be able to action some of your requests.
In the meantime, check out our online knowledge base to answer your questions, visit www.vodafone.co.nz and click on help or try using the self service options in "My Accounts".

Thank you for your patience
Vodafone Operations

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